S.F. International

S.F. International Tracking

86 21 6976 3579

S.F. International Carrier Info & Tips

S.F. Express is a large-scale privately operated courier company operating in China. It was established in 1993 and is headquartered in Shenzhen, Guangdong Province. SF Holdings has more than 110 direct subsidiaries, 5 distribution centers, more than 30,000 operating vehicles, 200 transit sites, nearly 30,000 basic business outlets, and a total of 136 customer service warehouses. With an area of nearly 1.4 million square meters, it covers all 31 provincial-level administrative regions, 334 prefecture-level cities, more than 2,672 county-level cities, and more than 7,800 towns in mainland China.

Domestic Delivery Options

Same Day

SF Same Day is ready to accomplish your delivery task within one day. It is the fastest solution to the most urgent needs. The addressee will receive your package by 8 p.m. of the shipment day. This option is available only during business days.

Service features
  • Fast and accurate time, the same-day delivery, arrived on the same day;
  • Express delivery over time, customers can apply for credit for shipping;
  • When the shipment you send is damaged or lost, you can pay according to the actual loss once verified, the maximum damage can be Pay 200 yuan, and the maximum loss is 500 yuan.

Next morning

SF provides customers with same-day delivery and the leading service delivered the next morning. Delivery within the designated service scope and delivery time promised to be delivered by noon the next day (delivery before 18:00 the next day in the residential area of Hong Kong).

Service Features
  • Faster and more accurate, delivered on the same day and delivered the next morning
  • Express delivery over time, customers can apply for credit for shipping;
  • When the shipment you send is damaged or lost, it can be paid according to the actual loss once verified. The maximum compensation is 200 yuan, and the maximum loss is 500 yuan;
  • All additional paid services of SF Express are supported.

Express

Express offers advanced courier services, which can accomplish your delivery within the fastest terms.

Service Features
  • The timeliness is fast and accurate;
  • When the shipment you send is damaged or lost, it can be compensated according to the actual loss once verified. The damage can be paid up to 200 yuan, and the loss can be paid up to 500 yuan;
  • All value-added services of SF Express are supported.

Express by Land

Express delivery can be accomplished with land transportation. This option is available on any day of the year. It offers the following features:

  • Preferential price and stable timeliness;
  • The shipping method from Mainland China to Taiwan, China is by sea;
  • When the shipment you send is damaged or lost, it can be compensated according to the actual loss once verified. The damage can be paid up to 200 yuan, and the loss can be paid up to 500 yuan;
  • Send A wider range of items, including liquids, cosmetics, lithium batteries, and alcohol;
  • All value-added services of SF Express are supported.

E Order

This option provides customers with personal parts express delivery services from Hong Kong, Macau, and Taiwan to China. Monthly settlement or cash settlement, freight shipping, and third-party payment. Express parcels from Hong Kong, Macau, China, and Taiwan to China. It needs around 6-9 business days to accomplish the delivery. The maximum size restrictions are200cmx80cmx70cm. This service requires documents like debit ID cards, invoices, and proof of purchase like screenshots of online purchases.

Heavy Goods Package

It is suitable for 20-100 kg consignment of large parcels, warehouse distribution goods, and it provides you with high quality, door-to-door logistics services. When the customer chooses the heavy goods parcel service, it requires to apply for the premium service. If the declared value is more than 500 yuan, the premium will be charged according to the charging standard published on the official website.

Service Features
  • Worry-free. The network covers a wide range, and nearly 20,000 outlets cover most of the country, making you more worry-free;
  • Comfortable. The timeliness is more stable, and logistics transportation enjoys the speed of express delivery, making you more comfortable;
  • Intimate. The price of logistics and express delivery services allow you to choose more intimate;
  • Reassurance. Security is guaranteed, and the on-site service of SF Brothers throughout the country will give you more peace of mind;

Heavy Freight Express

SF's heavy cargo special transportation products are customized to meet the customer's logistics needs for one or more complete vehicle shipments.

When the customer chooses the heavy freight transportation service, he needs to apply for the premium service and pay the premium. It allows customers to plan the route according to customer needs and promises timeliness according to the length of the route.

Service Features
  • Fast time terms: point-to-point, point-to-multipoint to achieve full direct delivery of goods, avoiding transit links;
  • Customization: customized services for customers, can go to counties, townships, and towns, and support personalized quotation;
  • GPS monitoring throughout and service quality assurance;
  • Additional paid features are available such as serial connection, loading and unloading, packaging, and return of signing orders.

International Delivery Options

Standard Express

In order to meet the customer's urgent article delivery needs, all shipments are shipped at the fastest speed, transfer, and delivery of high-quality door-to-door international express service.

Service Features
  • Efficient collection: on-site pick-up within 1 hour in Mainland China, open all year round;
  • Quick order: support electronic waybill, WeChat appointment;
  • High-cost performance: Exempt the service fee for Class D customs declaration for export from Mainland China;
  • The advantage of light tossing: volume is divided by 5000 to charge;
  • Sunny customs clearance: professional, fast, and convenient.

International Special

An economical international express service launched to meet customer's non-emergency delivery needs.

Service Features
  • Efficient collection: on-site pick-up within 1 hour in Mainland China, open all year round;
  • Quick order supports electronic waybill, WeChat appointment;
  • High-cost performance: Exemption of Class D customs declaration service fee for export from Mainland China;
  • The advantage of lightly throwing: volume is divided by 5000 to charge;
  • Sunny customs clearance: professional, fast, and convenient.

International Parcel

A high-quality small package service for cross-border e-commerce B2C sellers sending packages under 2kg. It allows sending parcels to more than 200 countries and regions in the world and receiving them on the mainland of China.

Service Features
  • Efficient collection: On-site pick-up within one hour in Mainland China, open all year round;
  • Fast Internet access: online information can be found on the day;
  • Safe and efficient: Departing the next day, convenient customs clearance, and controllable time;
  • Up to date tracking: Registered tracking during all the way and the regular mail shows the destination country.

International Heavy Goods

S.F. International Heavy Goods is a cost-effective international heavy goods service launched to meet the needs of customers to deliver large items of 45 kg and above to overseas countries. It is available from mainland China to the United States, Japan, South Korea, Singapore, and Malaysia.

Service Features
  • Receiving and dispatching advantages: pick-up within 24 hours, 24/7, provide door-to-door service;
  • Billing advantage: volume except 6000, suitable for light cargo throwing;
  • No surcharge: Exemption of Class D customs declaration service fee for export from Mainland China;
  • One to the end: the official website of the whole route can be checked.

International e-Commerce

It is an efficient logistics service specially tailored for cross-border B2C e-commerce sellers, which fully meets the needs of B2C e-commerce sellers for large parcels, mid-to-high value segment delivery, and FBA warehouse delivery. The delivery can be accomplished on any day of the week.

Service Features
  • Efficient collection: on-site pick-up within 1 hour in Mainland China;
  • Safe and efficient: full tracking, convenient customs clearance, controllable time limit;
  • Electronic goods: accept built-in lithium-ion battery gadgets that meet air transportation safety standards.

International Warehouses

International warehouses are suitable for e-commerce storing of goods. It helps to optimize logistics, storing, and checking the status of goods in real-time for Chinese sellers. The goods can be delivered to customers much faster. Most of the warehouses are located in Europe.

Service Features
  • System integration, complete connection with third-party ERP;
  • Get out of the warehouse on the same day and go online;
  • Local delivery, better timeliness, you can sign for 24 hours at the fastest;
  • Localized operations, improve store ratings, and increase customer satisfaction;
  • Support returns, provide storage financing, export tax rebate, and other services.

S.F. International Tracking Number Peculiarities

The tracking number format of S.F. International delivery service is not very common. It just consists of 12 digits, which you need to enter on the delivery website. Here are some examples:

  • 123456789012;
  • 098765432121;
  • 918273645091.

S.F. International Reviews

4.1
S.F. International
S.F. International
Excellent
11
Good
3
Average
10
Bad
9
Horrible
14
Rate the carrier
How do we calculate the rating? People are more likely to post negative reviews (for example, when their package is delayed or lost) than positive reviews (when everything is fine). It doesn't mean that bad situations happen more often than smooth delivery, though. That's why we give the negative reviews lower priority to calculate a more accurate carrier rating.
Our user
11/14/213:10 PM
Horrible
Not delivered yet
Kendell Cook
10/21/216:33 PM
These guys have the worst tracking i have EVER seen. Tells you absolutely nothing,then tells you to wait patiently! I hope the seller i bought my package from never uses these guys again! I have never been so mad and frustrated in my life! And i still have no idea where my package is! They don't tell you locations,they give you numbers,that tells me nothing! I want tracking that tells me WHERE my package is during each stage of shipping! Not numbers!
Horrible
Not delivered yet
Amy Maynard
10/6/216:25 AM
They say my package was delivered yet I never got it!?!?
Horrible
Not delivered yet
Brittney
9/22/219:35 PM
Slowest shipping ever
Horrible
Not delivered yet
James Edwards
8/31/2110:24 PM
Horrible
Not delivered yet
Our user
8/18/217:36 PM
Excellent
Delivered
DAVID BLOOR
7/26/2112:17 PM
Shipment time 15 days inclusive of weekends from China to UK.....
Good
Delivered
Our user
6/7/214:00 PM
Good
Delivered
Bob Barker
6/5/213:04 PM
Strange Inconsistencies and lack of detailed tracking information (For my first and only order so far)- Overall not awful but they could do some work to stand out a bit more I think.
Average
Not delivered yet
Mary Gabrielle MacDougall
4/21/218:34 PM
Excellent
Not delivered yet
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