Australia Post

Australia Post Tracking

61 3 8847 9980

Australia Post Carrier Info & Tips

Australia mail an Australian national postal service provider and state-owned corporation.

The postal service was established in 1809 and had been delivering parcels and letters within Australia and abroad for over 200 years.

A few numbers about Australian postal service:

  • Delivered 3,300,000,000 items worldwide 2019
  • Visited 11.700.000 addresses for 2019
  • Provides postal services in more than 190 countries
  • The company employs more than 55,000 employees
  • Consists of 4300 post offices

Internal mail

Delivery of letters and parcels is carried out domestically.

There are several types of parcel delivery: parcel post and express post.

Parcel post

  • Delivery time is 2-5 days within the state and 3-6 between states.
  • Delivery throughout Australia.
  • Cost varies between 9 and 18.5 dollars depending on weight
  • Compensation is included (up to $100) in case of loss and damage to the goods.

Ideal for packages under $100. If the parcel costs more than this amount, then you should purchase the Extra cover service, which reimburses the cost of the parcel. More details will be described later.

Express post

  • Next business day delivery
  • Covers 80% of the country
  • Cost varies between 12 and 25.5 dollars depending on weight
  • Compensation is included (up to $100) in case of loss and damage to the goods.

Also suitable for packages costing less than $100.

The cost of sending the parcel is shown in the table on the official website of Australia Post service.

Australlia Post packaging sizes Your own packaging Parcel Post Express Post
Small Up to 500g $8.95 $11.95
Medium 500g to 1kg $12.20 $15.70
Large 1kg to 3kg $15.35 $19.35
Extra Large 3kg to 5kg $18.50 $25.50

Like parcels, there are several types of letters: regular, priority, express post, registered post, and domestic letter with tracking.

Regular letters

  • Delivery time 2-4 days within the state and 3-6 between states
  • The cost varies between 1 and 5.5 dollars without an envelope and 3.4 and 11.3 dollars with an envelope, depending on the weight and dimensions.

Priority letters

They differ from regular letters by the price of the service, it rises by 50 cents. But the delivery time is completely different. Within the state 1-2 days, between states 2-4 days.

Express post letters

Ideal for urgent letters and parcels.

  • Delivery time 1 day
  • The cost varies between 11.5 and 14.5 dollars with an envelope depending on the size. The maximum weight is 500 grams.

Registered letters

Delivery time, like regular letters, but unlike other types of letters has several advantages and additional services.

The cost of 5.4-7.2 dollars (depending on size and weight). Includes a special brand.

  • Compensation (up to $100) for damage and loss of letter
  • Delivery by courier to the recipient address 6.3 dollars
  • Return of the letter with the signature of the recipient 3 dollars
  • It is possible to add the Extra Cover service

Domestic letters with tracking

Delivery time, as with regular letter, but you can add 50 cents and deliver as a priority letter.

  • The cost of 3-6 dollars (depending on size and weight)
  • Ability to track via the Internet on a special track number
  • It is possible to add the Extra Cover service

International delivery

As already mentioned, letters and parcels are delivered to more than 190 countries in the world. Delivery can be of several types: economy, standard, express, and courier.

Economy

Ideal if price matters, not delivery speed. International Economy is an untracked service when speed isn't the highest priority. Delivery takes place by Australian air mail or sea mail

By air

Ideal for non-urgent letters up to 500 grams and low-value parcels up to 2 kg. You must complete the special customs form CN22 or CN23.

  • Arrival in 10+ days
  • The price of the letter varies from 2.3 to 20 dollars depending on the weight and the country to which the letter was sent
  • The price of the package varies from 10.2 to 76.5 dollars depending on the weight and the country to which the package was sent
  • It is possible to add the Extra Cover service.

By sea

Ideal for non-urgent and low-value parcels weighing from 2 to 20 kg. You must complete the special customs form CN23. It should be remembered that in some countries it is not possible to send a parcel by sea. These countries include New Zealand, China, the rest of Asia, and the Pacific Islands.

  • Arrival in 30+ days
  • The price of the package varies from 51 to 220 dollars, depending on the weight and the country to which the package was sent
  • It is possible to add the Extra Cover service.

Standard

Ideal if the price and tracking of the package is important, and not the delivery speed, although it has increased. It is possible to send a parcel of up to 20 kg. You must complete the special customs form CN23.

  • Arrival in 6+ days
  • The price of the package varies from 15 to 83 dollars, depending on the weight and the country to which the package was sent
  • Ability to track via the Internet on a special track number
  • It is possible to add the Extra Cover service.

I would like to add that parcel prices are indicated within the weight range of 0.25-2 kg.

Express

Ideal for urgent letters and parcels. The company will notify by email and SMS about the status and location of the parcel or letter. It is possible to send a letter up to 500 grams and a parcel of up to 20 kilograms. You must complete the special customs form CN23.

  • Arrival in 2-4 days
  • The price of the letter varies from 28.3 to 45 dollars depending on the weight and the country to which the letter was sent
  • The price of the package varies from 30 to 98 dollars depending on the weight and the country to which the package was sent
  • Ability to track via the Internet on a special track number
  • It is possible to add the Extra Cover service.

The price is indicated for parcels within the weight range of 0.25-2 kg.

Courier

Suitable if the package or letter is very important and needs to be delivered urgently. The company will notify by email and SMS about the status and location of the parcel or letter. It is possible to send a letter up to 500 grams and a parcel of up to 20 kilograms. You must fill out the international courier declaration and courier air waybill.

  • Arrival in 1-2 days
  • The price of the parcel/letter varies from 85 to 153 dollars depending on the weight and the country to which the parcel/letter was sent
  • Ability to track via the Internet on a special track number
  • It is possible to add the Extra Cover service.

The price is indicated for parcels/letters within the weight range of 0.25-2 kg. It must be clarified that courier delivery is not possible in all countries. The list of countries to which you can send a letter/parcel by courier is indicated on the official website ofthe Australian mail service.

What is a tracking numberand how to track your parcel

Australian mail, like manypostal serviceproviders, provides its customers with the service of tracking their parcel or letter.

You can always track a parcel or a letter on the official website of the Australian post at thetracking numbergiven to you at the post office. A single-track number format for registered international mail has been approved. The Australia Post Track number is the same and consists of 13 characters:

  • RA111111111AU - for registered small packets from Australia up to 2 kg, the first letter is always R, from the word Registered;
  • CD111111111AU - Australia Post parcel tracking number weighing up to 20 kg always starts with the letter C;
  • EE111111111AU - EMS fast delivery starts with letter E.

The first letter R indicates that a small packet is registered, the letter C will be sent, EMC mail starts with Latin E. The numbers guarantee the uniqueness of the number. But the last letters define the country of the postal service from where the package was sent.

Conventionally, international mail of Australia Post goes through such main stages:

  • Acceptance of shipment at the Australian Post Office;
  • Processing and distribution in the sorting center;
  • The parcel arrives at the place of international postal exchange, where it undergoes preparation for further movement;
  • Customs clearance in the country of origin;
  • Export;
  • Import;
  • Customs clearance by the receiving postal service;
  • Sorting the parcel in the country of destination;
  • Handing the package to the recipient.

Extra cover

Australian Post provides a service such as extra cover, which allows you to deposit an additional amount so that you can recover more than $100 for a lost or damaged package or letter.

The maximum refund amount is $5,000.

How does this service work? For the next $100 of possible reimbursement, $2.5 is paid. For example we send jewelry worth $4,000 to a neighboring state by sending up to 500 grams. Then our package will stand:

9 + 2.5 * 39 = 106.5 dollars

Australia Post Reviews

4.0
Australia Post
Australia Post
Excellent
16
Good
15
Average
6
Bad
17
Horrible
37
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How do we calculate the rating? People are more likely to post negative reviews (for example, when their package is delayed or lost) than positive reviews (when everything is fine). It doesn't mean that bad situations happen more often than smooth delivery, though. That's why we give the negative reviews lower priority to calculate a more accurate carrier rating.
Our user
6/20/224:58 AM
Excellent
Not delivered yet
Eyzirya Awraham
5/12/228:00 AM
Still waiting for packaging
Excellent
Not delivered yet
Alan Cooper
5/1/2211:40 AM
This happens so often an it isn't getting any better.
Horrible
Not delivered yet
Margaret Samuel
4/29/226:44 AM
Australia Post is an absolute Nightmare! Platinum Post isn't worth the money paid either, they promise/guarantee it'll get there within 24hrs, well this has NEVER happened so don't waste your money. Not a good service for ANYONE! When anyone one says "Australia Post" It exasperates me. When Australia Post asks for Feedback you get the absolute truth about how the company is performing.......... Appallingly, you need a clear out and start again.
Bad
Not delivered yet
Annette Smith
3/30/223:42 AM
Good
Not delivered yet
Our user
3/24/222:11 AM
Horrible
Not delivered yet
Steve Weggery
3/14/225:01 AM
Paid $40aud for fast delivery to NZ and it was bounced around Melbourne for a week before even leaving the country. Now it’s been sitting around Auckland for another fricken week and it’s still not any closer to being delivered
Horrible
Not delivered yet
Erenziya
1/27/225:42 AM
Başarılı çalışmalar dilerim.Kolay gelsin.
Excellent
Not delivered yet
Caitlin Kennedy
1/27/2212:39 AM
Good
Not delivered yet
David Mullineux
12/22/211:23 AM
I do not have any info the package has left Perth
Average
Not delivered yet
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